Rides

Powered by Zipalong

overview

Are you juggling lifts to school, sport and extra-mural activities and struggling to get to everything?

We understand how important it is to you to be a part of everything in your child/ children’s lives. But in the hustle-and-bustle of life, it can be challenging to achieve. Don’t be so hard on yourself! It is for this reason we created the ride-sharing platform. With the ride-sharing platform, you can:

  • Book a trip
  • Request a trip
  • Offer a trip*
 *This is a community-driven service and relies 100% on the parents of the school. Should parents want to get paid for a trip, they need a PDP and Operating license.
Frequently Asked Questions

Access to ride-sharing service in d6 Connect:

d6 Connect is an app that connects you to your school and other d6 communities, where you can receive real-time information from your school or community, and information about specific learners

Your school needs to make use of the d6 Connect management system which enables them to connect you as a user. This is also how you will be verified in order to make use of the ride-sharing service.

Yes, you also need to be part of a school community in d6 Connect.  Your information is verified by your school in order to be able to use the ride-sharing service.

If you are not part of the school community, you need to enquire from your school.

This means that your contact number is not listed in your schools contact database.  Please request from your school to add you as a contact on their d6 Connect management portal.

Please ask your school about this service.

FREQUENTLY ASKED QUESTIONS

How the app works:

That means that there are no parents in your community that are offering a trip. You can decide to create a trip and offer this to other parents in your community.

You will need to be part of the d6 Connect school community, and send the following documents to support@zipalong.co.za

  • Valid PrDP (Professional Driving Permit)
  • Valid Operating Licence
  • Third-party liability insurance to the minimum value of R2 500 000
  • Banking details
  • It is the responsibility of drivers to be aware of all rules and regulations around transporting scholars: please see this document

If your child is a rider you will need to load your credit or debit card details onto the app. You will see what the trip costs before you accept, only once a trip is completed will your money be deducted. Trips are charged at R12 for the first 4km’s, and R3/km thereafter.

As a driver, you will see what the amount is that you will receive for the trip before accepting the Zipalong (child making the trip with you). The money will be paid into your account by the 7th of the following month in which you have completed the trips.

Unfortunately this means that the driver has not given permissions to get the live location from their phone to enable Zipalong to track the trip.

If you are the driver you need to make sure that you give Zipalong permission to share your location.  Go to Settings > Notifications > d6 Connect, make sure Zipalong, Zipalong Trip, Zipalong Trip Tracking and Zoho SalesIQ are all set to “allowed”.

FREQUENTLY ASKED QUESTIONS

For schools:

The school will act as a driver on the app, load the trips and manage all the bookings on this platform

The split of fare payment is as follows:

45% goes to a registered PDP driver with a vehicle that has an Operating Licence
10% goes to the insurance
24% goes to zipalong
5% goes to the school (in the case where the driver offers a trip without remuneration, a bigger portion will go to the school)
16% goes to the bank for transaction fees

The drivers part of the money will be split between the school and Zipalong.

The abovementioned money will then be used to help the community.

Other important information

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